Management of Systems

Monitoring
We consistently monitor Wax LRS and supporting systems for compliance with our service levels and other metrics that we deem necessary to exceed SLA complia...
Tue, 24 Jun, 2014 at 3:13 PM
Maintenance
Wax LRS is maintained and updated with a goal of 100% uptime, so we don't have scheduled downtime. We are always improving our system performance and t...
Tue, 24 Jun, 2014 at 3:15 PM
Backup & Continuity
We are responsible for making complete backups of Wax LRS systems weekly, with incremental backups daily. All backup data is kept for at least 30 days. We p...
Tue, 24 Jun, 2014 at 3:29 PM